Last updated on 31 Dec 2025
At Axomaly, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our anomaly detection API platform.
By using Axomaly’s services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
1.1. Account Information: When you create an account or use our API services, we may collect personal information such as your name, email address, company name, and billing information.
1.2. API Usage Data: We collect data about your API usage, including request logs, response times, error rates, and feature utilization to provide and improve our anomaly detection services.
1.3. Technical Data: We may collect technical information such as IP addresses, API keys, authentication tokens, and system configuration data necessary for service delivery and security.
1.4. Customer Data: When you use our anomaly detection API, we may process the metrics and data you submit for analysis. This data is processed solely to provide our services and is subject to strict confidentiality.
1.5. Cookies and Similar Technologies: Our website and dashboard may use cookies and similar tracking technologies to enhance your experience and gather information about usage patterns.
2.1. We use the information collected to provide, maintain, monitor, and improve Axomaly’s anomaly detection services and overall user experience.
2.2. Your personal information may be used to communicate with you regarding service updates, security alerts, billing notifications, or other important service-related information.
2.3. We may use aggregated and anonymized usage data for analytical, statistical, and machine learning purposes to improve our anomaly detection algorithms.
2.4. API usage data helps us optimize performance, identify issues, and enhance the accuracy of our anomaly detection models.
3.1. Axomaly will not sell, rent, or lease your personal information or customer data to third parties.
3.2. We may share your information with trusted service providers (such as cloud infrastructure providers, payment processors, and analytics services) who assist us in operating and maintaining Axomaly’s services, but they will be bound by strict confidentiality obligations.
3.3. We may disclose your information if required by law or when we believe such action is necessary to protect our rights, comply with legal proceedings, or respond to lawful requests from public authorities.
3.4. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
4.1. Axomaly implements industry-standard security measures including encryption, access controls, and secure data storage to protect your personal information and customer data from unauthorized access, loss, misuse, or alteration.
4.2. We use secure HTTPS connections for all API communications and encrypt sensitive data both in transit and at rest.
4.3. While we take reasonable precautions and employ best practices, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
4.4. We conduct regular security audits and monitor our systems for potential vulnerabilities or suspicious activities.
5.1. We retain your personal information and API usage data for as long as your account is active or as needed to provide our services.
5.2. API request logs and metrics data may be retained for a reasonable period to improve our anomaly detection algorithms and provide historical analytics.
5.3. You may request deletion of your personal data at any time, subject to our legal obligations to retain certain information.
6.1. You have the right to access, correct, or delete your personal information stored in our systems.
6.2. You may request a copy of the personal data we hold about you.
6.3. You have the right to object to or restrict certain processing of your personal information.
6.4. You may opt-out of non-essential communications at any time.
7.1. Axomaly may integrate with or contain links to third-party services, tools, or websites. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before using them.
7.2. Our API may be used in conjunction with third-party applications. We are not responsible for how third parties handle data processed through our API.
8.1. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9.1. Axomaly’s services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately to have it deleted.
10.1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
10.2. We encourage you to review this Privacy Policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
11.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@axomaly.com Website: https://axomaly.com/contact
This Privacy Policy was last updated on December 31, 2025.